Quality Management

10 Unit Credit Values

• The Concept of Quality Management: what is quality; the concept of quality management in a business; the importance of quality within an organisation; the theories of quality management; quality management tools and techniques
• Embedding Quality Management: teamwork in quality management; training and development in quality management; embedding quality management into the culture of an organisation; promoting continuous quality improvement within an organisation’s culture
• Systems that Support Quality Management: monitoring quality management; controlling quality management; evaluating quality standards that support quality management

The above is the unit content for the Quality Management unit found in the Level 5 qualification. To view more units, click here and select the “Units” tab.