10 Unit Credit Values

• The Need and Application of Business Improvement: introduction to business improvement; the need for improvement; business improvement techniques; how to apply business improvement techniques; lean; how to apply lean in a business
• Improvement Activities: improvement activities; terms of reference; roles and responsibilities; skill and knowledge gaps
• Improvement Activities Resources: resource requirements; timescales; impact on organisational performance; performance measures in improvement activities
• Communication: communicating the improvement activity; promoting business improvement activity results within the business; promoting business improvement activity results to stakeholders

The above is the unit content for the Business Improvement Techniques unit found in the Level 3 qualification. To view more units, click here and select the “Units” tab.