10 Unit Credit Values
- Roles and Responsibilities of a Team Leader
- Authority and Accountability of a Team Leader
- Building a Shared Sense of Purpose Within a Team
- The Importance of Effective Communication Within a Team
- Teams and Groups: task orientation; degree of interdependence; purpose; degree of formal structure; familiarity among members
- Team Development: forming, storming, norming, performing and adjourning
- Team Roles: areas of responsibility; role of a team leader; developing team members
- Leadership Styles: Laissez-Faire, democratic and authoritarian leadership styles; Maslow’s Hierarchy of Needs; handling discrimination; harassment and conflict
The above is the unit content for the Team Leader unit found in the Level 2 qualification. To view more units, click here and select the “Units” tab.