Why should supply chain workforces be trained in cybersecurity?

Everything is going digital these days – and for supply chain professionals, that’s generally a good thing. Advanced computer systems allow businesses to achieve maximum efficiency and cost savings, and this is only increasing with the use of artificial intelligence (AI). Unfortunately, scammers are also getting more sophisticated. Our reliance on technology means that there are plenty of opportunities for cyber attacks, with research showing that attacks increased by an astonishing 633% in 2022. In this article, we explain why it’s so important that supply chain workers are equipped to spot cybersecurity issues, as well as what to look out for.

Multiple systems mean more opportunities for scammers

Advancements in technology and transport now mean that there are more people involved in the supply chain than ever before. Rather than exclusively using local suppliers, companies can now reasonably source materials from across the globe, as well as delivering to customers in far-flung locations. 

Each part of the supply chain may use a slightly different system, with data security regulations also varying from country to country. This means that there are multiple chances for scammers to slip into the supply chain undetected, with potentially catastrophic consequences. This is especially true if the security measures of each individual supplier involved aren’t assessed properly.

Delays can be costly

Proper cyber security measures can save you time and money, plus they safeguard your company’s reputation – so they’re well worth the investment. As well as frustrating your customers, any delay to the supply chain can result in extra costs for later components of the chain, forcing them to adjust their other orders to accommodate or leaving you stuck waiting for a gap.

With regular supply chain delays estimated to cost UK businesses £12.2 billion in lost sales, no company wants this to increase due to cyber security issues. By being vigilant at every stage, you can streamline your operations and avoid costly hold-ups.

Supply chain workforces can be the first line of defence

Workers across the supply chain can be the first people to spot if anything seems wrong. By encouraging teams to raise any concerns early on, you can avoid malicious scammers getting access to more than one part of the chain. As well as protecting your suppliers and customers, this can also reduce the impact any potential fraud might have. Despite this, only 68% of UK businesses say that cybersecurity is a high priority.

If you want to improve your security measures, then training your employees is the first step. At a basic level, workers should be able to identify suspicious activity, such as unexpected pop-ups or emails appearing on their devices. At a company level, you should ensure that strong passwords are used as standard, potentially investing in a password generator and locker to reduce the risk of hacking. Antivirus software should also be installed as standard, and information backed up in case of any breaches.

Aside from practical measures, you should also create a process for team members to report anything suspicious. This reporting system should be checked regularly and actioned quickly – speed is often of the essence to ensure that other systems are not attacked. Workers should feel that their concerns are taken seriously, and be encouraged to escalate anything they’re not sure about.

Protect your business

Supply chains are at the heart of every business, but they can also be a weak point when it comes to cybersecurity. Make sure that you’re following the latest regulations and guidance, training your workers to spot anything suspicious so you can act quickly.

Advance your supply chain with IoSCM. Call 0800 1422 522 today to find out how we can help you.