The pandemic has created a moderate disruption for small businesses. It is hard to predict when demand will spike for a specific product, as consumers fight over merchandise to leave empty shelves. Roughly 56% of retailers experienced this disruption first-hand, requiring them to restock more products in warehouses to have backup supplies. Inventory management systems help to balance stock levels. You end up having enough products at the right times in the appropriate quantities. Read on to learn why this warehouse system is so important.
The most important thing to remember is that during customer service training, you cannot plan for every possibility or every situation. It is therefore vital that you build a strong foundation within your customer service team. You can do this by training them to be effective and learn how to interact with the customers in such a manner that they can adapt to any situation that arises. By upskilling your team you can create an environment that will help you achieve your goals.
A promotion to a management role is both exhilarating and challenging. While it’s something most employees aspire to be, when you’re in a manager’s position, you realise that it’s equally a privilege and a responsibility. To succeed and retain your position, you’ve got to make smart moves at all times. After all, with more power comes more responsibility, and it takes just one silly mistake to mess things up for you and your team. Now that you’re a step higher on the corporate ladder, you want to make sure that your decisions facilitate your career progression even further.
Traditional retail businesses were required to have a storage space or warehouse to keep their stocks. Before selling and replenishing the items, retail stores must wait for orders to arrive and, later, perform time-consuming inventory to know how much they need to buy and sell. These days, however, e-commerce stores can start offering products even without physically acquiring the items they’re selling. Find out how you can create an successful store without the need to keep inventory on site.
For all the work that companies apply to developing the performance of their supply chains, comparatively, some have opened the full potential of digital technologies. A recent study stated that the average supply chain has a digitisation level of 43 %, the lowest of other business areas that were tested.
Did your businesses procurement get caught in the COVID-19 crossfire?. Maverick spend, extended procurement cycles and data inaccuracies are just three of the issues your procurement team have been working tirelessly to overcome since the onset of COVID-19 across the world. Now, over a year later, we look at modern procurement and how to overcome challenges and seek new opportunities.
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