According to Liou and Chuang in their article ‘Developing a hybrid multi?criteria model for selection of outsource providers’ the purpose of outsourcing is to create value from outside, rather than within, the company. Yet, before this process can commence it is incumbent on the company to fully understand their core competence
The Institute of Supply Chain Management are delighted to support the UKTI in their networking events which promote international opportunities for export and growth.
Our International Business Development Director Sarah Longstaff attended the UKTI Latin America Ports Event on Tuesday 14th May. The event was a great success and highlighted new opportunities in a range of sectors related to the development of key Latin American ports, in particular, the expansion of the Panama Canal.
Adult Learners’ week is a national celebration of lifelong learning and the benefits of continued learning into adulthood. Thousands of events, promotions and awards ceremonies, held between 18 – 24 May, highlight the many types of learning available to adults from all walks of life.
Customer experience lives much deeper in the subconscious, it is a feeling, a vibe, linked by our emotions. Therefore to fully understand customer experience we must come to understand how the customer feels both consciously and subconsciously.
Support, recognition and reward are typically words that allow employees to feel an increased sense of loyalty towards the employer. In order to nurture this, managers must communicate well with teams and ensure all team members feel they know any information that is relevant to their jobs in order to boost effectiveness.
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