10 Unit Credit Values

• The concept of quality management: What is Quality, The concept of Quality Management in a business, The importance of quality within an organisation, The theories of Quality Management, Quality Management Tools and Techniques
• Embedding quality management: Teamwork in Quality Management, Training and development in Quality Management, Embedding quality management into the culture of an organisation, Promoting continuous quality improvement within an organisation’s culture
• Systems that support quality management: Monitoring Quality Management, Controlling Quality Management, Evaluate quality standards that support Quality Management

The above is the unit content for the Quality Management unit found in the Level 5 qualification. To view more units, click here and select the “Units” tab.